do I find out the current Recommended Retail Price (RRP) of
Jackson's products in Australia?
For all current pricing information please contact your
local authorised Jackson dealer.
Fender Australia currently distributes Recommended Retail
Price (RRP) information to all of its authorised Jackson dealers.
These prices are recommended prices only and there is no
obligation for our authorised Jackson dealers to comply with
Prices and specifications are subject to change without
I find out the value of my Guitar?
Identification of guitars and amps over the phone and via
the Internet is difficult.
Fender Australia recommends that you take your guitar into
an authorised Jackson dealer for a
visual identification and valuation.
If you require a written valuation for insurance purposes,
you should expect to pay a fee.
can I buy Jackson's products in Australia?
Jackson musical equipment, parts and accessories are available
exclusively through a network of authorised
Jackson dealers. As a wholesaler, Fender Australia does
not sell directly to consumers.
To find an authorised Jackson dealer
near you, follow the link in the menu to
the left, or the Find a Jackson Dealer
link on the bottom of every pages within this site.
can I get my guitar, bass or amp serviced?
Jackson product service is available through our national
network of Authorised
Fender Service Centres.
should I buy local?
Fender Australia offers limited product warranties of varying
length for goods purchased from Australian authorised
Jackson dealers. The conditions of the limited warranty
are set out on the warranty cards provided with the product
at the time of sale.
Your local Australian authorised Jackson dealer is the best
person to help you with your entire guitar, bass and pro sound
Your advantages in dealing with a local authorised Jackson
dealer are many, and include:
- Cover by Fender Australia's Australia-wide limited warranty.
- Convenience of local service.
- Excellent advice from a professional.
A note of caution:
Many overseas internet sites that you may be looking at
may not quote you the price inclusive of their local taxes,
freight to Australia, Australian duty (which is applicable
to guitars and amps) customs clearance charges, port charges
and surcharges and other government charges which may also
include a quarantine inspection charge, and GST. The price
quoted also may not be in Australia dollars. The price does
not include warranty outside the country of sale.
Returning damaged, or incorrectly shipped items, or an unsatisfactory
guitar (or product in general) to countries outside Australia
may be problematic and expensive to resolve.
Purchasing goods from overseas means that you are outside
the jurisdiction of Australian Consumer protection laws and
Product purchased from overseas may not comply with our
Australian standards, nor is it covered by Fender Australia's
Australia-wide limited warranty.
In some cases product purchased from overseas may not work
in Australia and may pose an electrical risk.
For further consumer information on Internet purchasing
and trading please consult the Australian Consumer Affairs
Internet site on this subject and use the ACCC online shopping
checklist before committing to any on-line purchase.
Internet trading consumer information
Always check with you local authorised
Jackson dealer for current pricing information prior to
making a purchase over the Internet.
Remember: if in doubt buy locally from an Australian authorised